Quick Answer: To check your FASTag balance, give a missed call to 8884333331 from your registered mobile number, or log in to the My FASTag app or your issuing bank's app. Your balance sits in the bank's prepaid wallet, and every checking method is free.
It is simple to verify your balance on your FASTag as it takes hardly any time and will not involve any cost. Your FASTag is linked to the prepaid account which is held with the bank. The NHAI has entered into a partnership with NPCI and has made several options available to you to verify your account balance without paying anything.
Overview: FASTag Balance Check at a Glance
| Detail | Information |
|---|---|
| Service | FASTag balance check |
| Run by | Issuing bank + NPCI (NETC), under NHAI |
| Ways to check | Missed call, My FASTag app, bank app, vehicle number, SMS |
| Missed-call number | 8884333331 (from registered mobile) |
| NHAI helpline | 1033 |
| Cost | Free |
Where Is Your FASTag Balance Actually Held?
Your FASTag balance is held in a prepaid wallet with the bank that issued your tag, not with NHAI or the toll operator. When you cross a toll, the amount is deducted from that bank wallet, which is why every balance-check method ultimately reads from your issuer. Knowing this clears up the most common confusion: there is no single "FASTag account", only your issuing bank's wallet linked to your vehicle.
How Do You Check FASTag Balance by Missed Call?
If you call the number 8884333331, you can expect to receive an automatic SMS containing details of your balance, provided you are dialing from your registered number. Another option is to call the NHAI toll free number 1033 for further information about your balance and toll details. The process is easy and consists of three simple steps.
- Use the mobile number registered with your FASTag.
- Give a missed call to 8884333331; the call cuts after a couple of rings, so you are not charged.
- Read the SMS that arrives with your current wallet balance.
How Do You Check FASTag Balance on the My FASTag App?
To get your balance information using the My FASTag application, download the official My FASTag application on your smartphone and log in with your mobile number. The application also helps users to check the recent toll deductions from their accounts and the amount of recharge. The app takes information from NETC so the details shown on the app matches the details provided by the bank.
How Do You Check FASTag Balance on Your Bank's App or Website?
To find out your balance, just log into the app or online service of your bank and go to the section for the FASTag or prepaid wallet. Most banks will follow a similar routine process, so please select your bank in the list below as none of them is faster than another one.
| Issuing bank | Where to look |
|---|---|
| HDFC Bank | FASTag section in the app or the HDFC FASTag portal |
| ICICI Bank | FASTag or prepaid wallet in iMobile / net banking |
| SBI | SBI FASTag portal or the YONO app |
| IDFC FIRST Bank | FASTag section in the mobile app or website |
How Do You Check FASTag Balance by Vehicle Number?
With the help of the NETC system interfacing your tag with your car, it becomes easy to check the balance using the vehicle number. To check the balance this way, you can log into the My FASTag application or the site of the issuer, put in your vehicle number and your FASTag will be accessed. You can do this and stay aware of associating the tag with the vehicle by downloading and using FASTag Know Your Vehicle verification which is the very system used by the NPCI NETC platform for record keeping and matching the details of the tag and the vehicle.
How Do You Check Your Balance on the Highway?
When your account is examined and the fee deducted, an SMS from the NHAI toll system will reach your mobile phone with the details of the deduction made and the remaining balance. This is, however, the easiest way to monitor your accounts as you travel on the road. To prevent any balance issue, make sure to register your phone correctly.
Is There a Minimum FASTag Balance to Keep?
After the regulation regarding a minimum amount is abolished by the concerned authority, there's no specific amount to be maintained. The only amount required is that sufficient to pay the toll. Besides, it has to be mentioned that some banks may also charge a nominal refundable security deposit when you take the tag from them, which may vary with the classification of the vehicle used. If there are not enough funds in your account to pay the toll, the FASTag may get blacklisted as well, and thus it is necessary to recharge your FASTag before starting your journey.
What If Your FASTag Balance Is Wrong or the Tag Is Blacklisted?
In case there is a discrepancy in the account balance associated with your FASTag, or if your Tag is blacklisted, it can be due to various factors such as insufficient account balance, an expired FASTag KYC, or mismatch in vehicle data. If the account balance is low, make sure to recharge your wallet first, and if KYC is expired, complete your FASTag KYC online.
