Quick Answer: Yes, you can change the mobile number on your e-Shram card. The catch is that if you log in with your UAN, the OTP goes to the old number on your e-Shram record. Use the "Login Using Aadhaar" option in the One Stop Solution menu on the e-Shram registration site instead, which verifies you through Aadhaar. If your Aadhaar-linked number is gone too, update Aadhaar first or visit a Common Service Centre (CSC) or State Seva Kendra (SSK).
Following receipt of the one-time password, changing your number will take only few minutes. What usually prevents people from successfully completing the process is that they attempt to access the website to change their old telephone number while the system sends the OTP to the number they are trying to change.
Overview
| Service | Updating details on an e-Shram registration |
| Run by | Ministry of Labour & Employment |
| Who can use it | Any registered unorganised worker with a UAN |
| Fee | No update fee listed (registration is free) |
| Mode | Online, or assisted at a Common Service Centre |
| Depends on | Your Aadhaar-linked mobile number |
Can You Change the Mobile Number on an e-Shram Card?
Yes. You can change the mobile number linked to your e-Shram card by going to the e-Shram profile update page and changing it yourself.
Why Does Aadhaar Control the Update?
There is no way around the Aadhaar layer. The e-Shram registration process requires the Aadhaar authentication process because it uses the phone number registered with the Aadhaar number for authentication of the user. This is a deliberate step taken to provide a higher degree of security, not a shortcoming of the website.
The Aadhaar-Linked Mobile Number Catch
Before proceeding any further, it should be confirmed whether your existing mobile number is the same as that used for the registration of your Aadhaar.
- Yes, it is linked. You can log in and update your e-Shram profile straight away.
- No, you have lost that number. Update your Aadhaar mobile number first, or visit a CSC or State Seva Kendra, which can update your e-Shram mobile number for you. Without the old number, that Aadhaar update has to happen at an Aadhaar centre: UIDAI's Aadhaar app changes a mobile number only if you still have access to the old one. Our guide on how to update your Aadhaar mobile number covers both routes.
What Happens Once Aadhaar Is Validated?
Once your Aadhaar carries a working number, the e-Shram OTP will reach you. From there the rest of the update takes only a few minutes. You can find your nearest Aadhaar centre on the UIDAI portal.
What Does an e-Shram Card Update to a Mobile Number Need?
Once the OTP can actually reach you, the update itself is straightforward:
- Open the e-Shram portal and, in the One Stop Solution menu on the registration site, choose "Login Using Aadhaar".
- Enter your mobile number (the portal prefers your Aadhaar-linked number) and the captcha. If you no longer have your old number, don't use the UAN login: its OTP goes to the number on your e-Shram record.
- Click Send OTP and enter the OTP you receive.
- Complete the Aadhaar verification the portal asks for to open your profile.
- Enter the new mobile number as your registered number.
- Save the change and note the acknowledgement.
When Do the Changes Show on Your Card?
The updated number generally appears on your profile straight away. Download the card again afterwards so your copy matches the corrected record.
What Else Can You Correct on an e-Shram Card?
It should be borne in mind that in addition to the phone number change, the e-Shram card correction involves making changes in other aspects related to the individual's profile.
| Detail | Can you change it online? |
|---|---|
| Mobile number | Yes |
| Address | Yes |
| Bank account details | Yes |
| Occupation or skill details | Yes |
| Education details | Yes |
| Name, date of birth, gender | Only by correcting your Aadhaar first |
Which Personal Details Can You Correct?
The last row is the one that matters most. Your name, date of birth and gender come from Aadhaar, so they cannot be edited in e-Shram. It can only be changed after the Aadhaar details are properly updated.
What If You Cannot Log In at All?
If your Aadhaar-linked number is gone and you cannot receive any OTP, you have two routes.
How Do You Start an Aadhaar Update?
The first way is to update your Aadhaar mobile number, at an Aadhaar centre with biometric verification (the Aadhaar app route needs access to your old number), and come back to the portal afterward. The second way is to register through assisted registration at a Common Services Centre, which allows the operator to do the update using biometric verification rather than the method of OTPs. This route suits applicants who do not have a smartphone.
Getting the Update Done Without the Back-and-Forth
The most significant challenge encountered by employees lies not in the portal, but in the sequencing. It is difficult to determine which records to begin with and what to take to the centre. If you want to avoid this problem, get your e-Shram details corrected with guided help can come to your rescue. The registration and card remain with the Ministry of Labour & Employment while Jaagruk Bharat merely acts as a facilitator in the procedure of procurement of the requisite documents.
