What is the fake RBI voicemail scam and how does it work?

The fake RBI voicemail scam involves fraudsters sending pre-recorded voice messages that falsely claim to be from the Reserve Bank of India. These messages warn the recipient that all bank accounts in their name will be blocked within two hours due to supposed credit card fraud. Victims are asked to press 9 for more information, which connects them to a scammer posing as an RBI official. The scammer then attempts to extract personal information or carry out fraudulent financial transactions.

Is the RBI really sending such voicemail alerts about credit card fraud?

No, these voicemails are completely fake. The Press Information Bureau’s Fact Check team has confirmed that the RBI does not send such messages and never contacts individuals directly to inform them of fraud or to threaten account closure over a call. The RBI and other legitimate institutions will never ask for sensitive details like OTPs, passwords, or bank information over a phone call.

What should I do if I receive such a voicemail or suspicious call?

If you receive a voicemail claiming to be from RBI and threatening to block your accounts, do not press any number or engage further. Simply disconnect the call immediately. It is also advisable to report such calls on platforms like Chakshu or the Sanchar Saathi portal so that authorities can investigate and take action against the scammers.

How can I protect myself from such scams in the future?

The best protection is awareness and caution. Always be suspicious of unexpected calls from unknown numbers, especially those that create a sense of urgency. Never share personal details like account numbers, credit card info, PINs, or OTPs with callers. If someone claims to be from a government or financial institution, verify their identity using the official contact numbers listed on their website before taking any action.

Can reporting fake calls actually help stop these scams?

Yes, reporting scam calls plays a vital role in helping authorities track and shut down fraud networks. Platforms like Sanchar Saathi and Chakshu allow consumers to raise complaints and alert telecom and cybercrime departments. Your report might not only protect you but also prevent others from falling into the same trap.

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Warning! Scammers Targeting You With Fake RBI Voicemails—Here’s How To Protect Yourself

Alankar Mishra

Author

Updated: 28-01-2025 at 7:37 AM

Warning! Scammers Targeting You With Fake RBI Voicemails—Here’s How To Protect Yourself

A new scam is making its way to mobile phones, and this time fraudsters are pretending to be from the Reserve Bank of India (RBI). These scammers are sending fake voicemails claiming your bank account will be blocked due to supposed credit card fraud. These messages are completely fake, as confirmed by the PIB Fact Check. In this article, you’ll learn how these scams work and the steps you can take to protect yourself.

Fake RBI Voicemails: How Scammers Operate

In a recent post on X (formerly Twitter), PIB Fact Check revealed the scam, warning users about fake voicemails designed to trick people into sharing sensitive information.

The voicemail message claims:

“All bank accounts in your name will be blocked in the next two hours. For more information, please press 9. Namaste, this is Bhartiya Reserve Bank—your credit card has been involved in fraudulent activity.”

If the recipient presses 9, they are connected to a scammer pretending to represent the RBI. The scammer then tries to steal personal details or even carry out fraudulent activities like transferring money from the victim’s bank account.

How to Stay Safe from Fake Calls

Fake calls are a common way scammers try to trick people into sharing personal information. Staying alert and following simple steps can help protect you from these scams. Here’s how you can stay safe from fake calls:

1. Be Alert to Unknown Calls

Always exercise caution when receiving calls from unfamiliar numbers or unexpected sources. Genuine organisations, including banks, will never ask for sensitive information over unsolicited calls.

2. Confirm the Caller’s Identity

If someone claims to represent a bank, government agency, or any official institution, verify their identity. Always use contact information available on their official website to confirm the call's authenticity.

3. Keep Personal Information Private

Never share details such as your bank account number, credit card information, passwords, or OTPs with unknown callers. Legitimate institutions will not request such details over the phone.

4. Avoid Falling for Urgent Requests

Scammers often create a false sense of urgency to make you act without thinking. If a call demands immediate action, take a moment to assess the situation carefully.

5. Disconnect and Report Suspicious Calls

If you suspect a call is fraudulent, disconnect immediately. You can report these calls to platforms like Chakshu or the Sanchar Saathi portal, which help authorities take action against scammers.

Conclusion

It is a matter of concern that fake RBI voicemails are on the rise but by staying cautious and following these safety tips, you can prevent being a target of such scams. Remember to check the facts behind any suspicious call and refrain from disclosing sensitive information via calls. You can also help in the fight against these scams by reporting such fraudulent calls.

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