What are the new KYC requirements for FASTag users?

From August 1, 2024, all FASTag users must update their Know Your Customer (KYC) details.

Do I need to replace my old FASTag?

Yes, if your FASTag is older than five years, you need to replace it.

How do I link my vehicle and contact details to my FASTag?

All vehicle registration numbers and chassis numbers must be linked to the corresponding FASTag.

What should I do when I buy a new vehicle?

When you purchase a new vehicle, you must update the registration number within 90 days to link it to your FASTag.

What is the deadline for completing all updates?

The critical deadline to remember is October 31, 2024.

What are the new KYC requirements for FASTag users?

From August 1, 2024, all FASTag users must update their Know Your Customer (KYC) details.

Do I need to replace my old FASTag?

Yes, if your FASTag is older than five years, you need to replace it.

How do I link my vehicle and contact details to my FASTag?

All vehicle registration numbers and chassis numbers must be linked to the corresponding FASTag.

What should I do when I buy a new vehicle?

When you purchase a new vehicle, you must update the registration number within 90 days to link it to your FASTag.

What is the deadline for completing all updates?

The critical deadline to remember is October 31, 2024.

What are the new KYC requirements for FASTag users?

From August 1, 2024, all FASTag users must update their Know Your Customer (KYC) details.

What are the new KYC requirements for FASTag users?

From August 1, 2024, all FASTag users must update their Know Your Customer (KYC) details.

Do I need to replace my old FASTag?

Yes, if your FASTag is older than five years, you need to replace it.

Do I need to replace my old FASTag?

Yes, if your FASTag is older than five years, you need to replace it.

How do I link my vehicle and contact details to my FASTag?

All vehicle registration numbers and chassis numbers must be linked to the corresponding FASTag.

How do I link my vehicle and contact details to my FASTag?

All vehicle registration numbers and chassis numbers must be linked to the corresponding FASTag.

What should I do when I buy a new vehicle?

When you purchase a new vehicle, you must update the registration number within 90 days to link it to your FASTag.

What should I do when I buy a new vehicle?

When you purchase a new vehicle, you must update the registration number within 90 days to link it to your FASTag.

What are the new KYC requirements for FASTag users?

From August 1, 2024, all FASTag users must update their Know Your Customer (KYC) details.

Do I need to replace my old FASTag?

Yes, if your FASTag is older than five years, you need to replace it.

How do I link my vehicle and contact details to my FASTag?

All vehicle registration numbers and chassis numbers must be linked to the corresponding FASTag.

What should I do when I buy a new vehicle?

When you purchase a new vehicle, you must update the registration number within 90 days to link it to your FASTag.

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New FASTag Rule Started From Aug 1, 2024! Learn The Details

Pragya Pathak

Author

Updated: 28-01-2025 at 6:35 AM

New FASTag Rule Started From Aug 1, 2024! Learn The Details

FASTag was introduced as a replacement for the previous tolling system in India. The older toll collection system required travellers to stop at booths and pay toll tax in cash to the booths. This often caused long traffic jams and took a lot of time. It also often had system glitches which caused a great deal of inconvenience to passengers. FASTag was introduced in 2014 in specific regions in India and by 2016, it had been rolled out to almost 247 toll booths across national highways in India.

What Are The New FASTag Rules 2024?

The National Payments Corporation of India recently announced new FASTag rules 2024 that will become applicable from August 1, 2024. These rules are expected to improve transparency in the current system. Let us look at what these rules are!

For Users:

All FASTag users, holding FASTag issued between 3 to 5 years, must have completed their Know Your Customer or KYC process by August 1, 2024.
FASTags older than 5 years must be replaced entirely.
FASTags must be linked to the vehicle's registration number and chassis number by August 1, 2024.
New vehicle owners are required to update their registration number within 90 days of purchasing the vehicle.

For FASTag Providers:

Service providers must verify and update their databases with authentic and accurate vehicle information.
Clear pictures from all sides of the vehicles must be uploaded for verification purposes.
Every FASTag must be connected to mobile numbers for facilitation and communication.

These new rules are expected to impact old users of FASTags significantly as some of them may have to replace their FASTags entirely. To avoid any inconvenience during your journeys, comply with these rules now!

How To Comply With These Rules?

Compliance with these rules is easy and can be done from the comfort of your home using the service provider’s app. In case you do not have access to that, visit the service providers near toll booths or their offices in your locality. You can also seek help from your service provider through their helpline portal.

The users must check if their FASTag is older than 5 years. In case yes, they must replace it.
The users must update their information on the KYC process given by the service provider.
Ensure your FASTag is linked to your mobile number.

Conclusion

FASTag has been a revolutionary step in the highways sector as it has considerably reduced the time taken at booths and made journeys more convenient. It is a readily available service which is provided by almost all payment apps such as Google Pay, Airtel, and many more. To avoid any hassle during your next journey, comply with these rules now!

For any queries or grievances, visit here for specific helpline numbers based on your issuing bank.

Frequently Asked Questions