Are calls claiming to be from TRAI real?

No, TRAI has officially confirmed that it does not make direct calls to mobile users regarding number suspension or illegal activity. Any such call is a scam and should not be trusted.

What do these scam calls usually say?

Scammers often use pre-recorded messages or speak in Hindi/English, warning you that your mobile number will be disconnected due to misuse. They try to scare users into sharing personal information like Aadhaar number, OTPs, or bank details.

What should I do if I get such a call?

Hang up immediately and do not share any personal or financial information. You should also report the number to your mobile service provider or use cybercrime portals like cybercrime.gov.in.

Can TRAI take action against these scammers?

While TRAI itself does not directly handle criminal complaints, they work with telecom operators and enforcement agencies to monitor such frauds. The actual complaint should be made via official cybercrime platforms.

How can I stay safe from such scams?

Never share your OTP, Aadhaar, or banking details over the phone. Enable spam call filters, stay updated with official advisories, and always verify the identity of the caller through official sources if in doubt.

Are calls claiming to be from TRAI real?

No, TRAI has officially confirmed that it does not make direct calls to mobile users regarding number suspension or illegal activity. Any such call is a scam and should not be trusted.

What do these scam calls usually say?

Scammers often use pre-recorded messages or speak in Hindi/English, warning you that your mobile number will be disconnected due to misuse. They try to scare users into sharing personal information like Aadhaar number, OTPs, or bank details.

What should I do if I get such a call?

Hang up immediately and do not share any personal or financial information. You should also report the number to your mobile service provider or use cybercrime portals like cybercrime.gov.in.

Can TRAI take action against these scammers?

While TRAI itself does not directly handle criminal complaints, they work with telecom operators and enforcement agencies to monitor such frauds. The actual complaint should be made via official cybercrime platforms.

How can I stay safe from such scams?

Never share your OTP, Aadhaar, or banking details over the phone. Enable spam call filters, stay updated with official advisories, and always verify the identity of the caller through official sources if in doubt.

Home

Schemes

Services

Community

About Us

Getting Calls From The Telecom Authority of India? It Could Be a Scam!!

Alankar Mishra

Author

Updated: 28-01-2025 at 7:28 AM

Getting Calls From The Telecom Authority of India? It Could Be a Scam!!

Scammers have seized the chance to pose as the Telecom Authority of India (TRAI). They claim that your phone numbers are involved in fraudulent activities. This is how the scam works and this is how you can be safe.

What Is The TRAI Scam?

TRAI scam is one of the major scams that is making the rounds and only to defraud the public on the pretext of working for the TRAI. The modus operandi is that they call people and tell them that their phone numbers have been used in frauds or their KYC details are incomplete. They ask the person to connect with customer service upon doing so can lead to sharing sensitive information like Aadhaar, PAN, or bank information details.

This con uses fear tactics along with urgency which makes users anxious and share sensitive information like aadhar details, bank details or other sensitive information.

How the Scam Works

Scammers are using fake calls to trick people into sharing sensitive personal information. These calls claim your phone number is linked to fraud or has incomplete KYC details. Here’s how the scam works:

The Call:

You receive a call, often from numbers starting with +67 or +68.
A pre-recorded message says your number is linked to fraud and will be disconnected.

The Trick:

The message prompts you to press ‘9’ for customer care support.
A “customer care representative” (the scammer) explains that you have incomplete KYC for multiple numbers registered under your name.

The Scam:

They create panic by saying your numbers will be blocked.
They ask for personal details like Aadhaar or bank information to “complete KYC.”
Once you share these details, the scammers can misuse them.

TRAI’s Official Warning

To protect users from falling victim to scams, TRAI has issued an official warning. Fraudsters often impersonate TRAI to create panic about disconnection or incomplete KYC. Here’s what TRAI advises:

TRAI will call or send an SMS to users regarding the termination of the use of number/s or any service.
All such calls or messages are hoaxes and should be disregarded.

How To Check Numbers Registered In Your Name?

Concerned about unauthorised phone numbers linked to your name? TRAI provides a simple way to verify this through the Sanchar Saathi Portal. Here’s how you can check and take action:

Step 1: Visit the Sanchar Saathi Portal.

Step 2: Enter your mobile number to see all numbers registered under your name.

Step 3: If you find unauthorised numbers, contact your telecom operator to report them.

How To Stay Safe?

Protecting yourself from telecom scams is essential in today’s digital age. Staying informed and cautious can help you avoid falling victim to fraudsters. Here are some key steps to ensure your safety:

Stay Alert:

Never trust calls, messages, or emails claiming to be from TRAI.
Avoid sharing personal information over the phone.

Verify First:

If in doubt, contact your telecom operator’s official customer service directly.

Report Fraud:

Use the Chakshu service on the Sanchar Saathi platform to report scams or misuse of telecom services.

Be Proactive:

Regularly check numbers linked to your name.
Stay informed about common scams to protect yourself.

Conclusion

There’s no doubt that these con artists are devising newer techniques, but armed with this knowledge you should be safe. In case you receive such a call, try to remain relaxed and confirm the information before reporting it to the police. It should be kept in mind that TRAI never reaches out to users about mobile numbers and services.

Join the conversation and stay informed! Visit the Jaagruk Bharat community page here and be part of an active, engaged community.