Fake India Post SMS Scam: Don't Fall for This Delivery Fraud!

Alankar Mishra

Author

Updated: 16-04-2025 at 12:43 PM

If you have recently received an SMS stating that your parcel is stuck at the warehouse, needing you to update the address within 24 hours, be careful because…it’s a scam! Scammers are using this trick to capture your private and financial details.

The Press Information Bureau (PIB) Fact Check has verified the hoax officially, cautioning users that India Post never sends messages asking customers to update their addresses through external links.

How Does This Scam Work?

The scam across fake SMS messages is done in a way that creates urgency and panic. Here’s how scammers try to deceive users:

1. You Get a Fake SMS:

The message states that your package is stuck in a warehouse because the address is incomplete.
It convinces you to change your address within 24 hours or risk having your parcel sent back.

2. It Contains a Fraudulent Link:

The message carries a scam link masquerading as an India Post website.
Clicking on the link sends you to a lookalike page pretending to be India Post’s official site.

3. You Are Asked for Personal Information: The website asks you to submit your personal information like:

Name
Mobile Number
Location
Bank Credit Card Information

4. Your Information Is Stolen & Misused:

Cybercriminals use the obtained information for:

Stealing of identity
Unwanted monetary transactions
Your data is sold on the dark web.

In certain cases, the deceitful site may also inject harmful software or malware into your mobile or computer, which further puts your security at risk.

How To Stay Safe from Such Scams?

With online fraud on the rise, it’s crucial to stay vigilant and protect yourself from cyber scams. Here’s how:

Do Not Click on Suspicious Links:

Always verify the URL before opening.
India Post’s official website: www.indiapost.gov.in

Check Official Sources:

If you’re unsure, check the India Post website or contact their official customer service.

Never Share Personal Information:

India Post never asks for address updates through SMS or external links.
Avoid sharing bank details, OTPs, or passwords.

Report Fraudulent Messages:

If you receive such SMS, report it to:

Cyber Crime Portal: cybercrime.gov.in
PIB Fact Check Social Media Handles

India Post’s Official Statement

India Post has repeatedly warned citizens that they do not send SMS or emails asking for:

Address updates
Payments via unauthorised links

All official communications come only from India Post’s verified sources (@indiapost.gov.in). They urge people to stay alert and spread awareness to prevent online fraud.

Conclusion

A fake website posing to be India Post is trying to scam users through SMS. This type of cyber scam is increasing, therefore, make sure you do not click any unverified links and do not share any personal information. Always check if the message is genuine by cross-checking with official sources. Remember, if you get a scam SMS, make sure to report it to the cybersecurity resources.

Join the conversation and stay informed! Visit the Jaagruk Bharat community page and be part of an active, engaged community as we work day and night to bring information to your fingertips.