Jaagruk Bharat is a private organization offering support for documentation and government scheme access. We are not affiliated with any government body. Official services are available on respective government portals. Our goal is to make processes easier and more accessible for citizens.

Home

Blogs

About Us

Schemes

Services

How To Report A Lost Mobile Phone Online?

Pragya Pathak

Author

Updated: 09-02-2026 at 3:30 PM

Serving Over

500K+ Users

It's the 21st century, also known as the technology-infested century. Today, we use innumerable platforms and devices, including mobile phones. Mobile phones are one of the most important gadgets that help make one's life possible, as almost every aspect of our lives is connected to them. This little device has significant sensitive information, such as identity-related, financial info, private conversations, etc., which, if it gets in the wrong hands, can cause huge damage. Losing a mobile phone is an extremely vulnerable situation because losing a phone is not just about losing a tangible technological device, but it is about losing one's identity and sensitive personal information, like documents, passwords, emails, etc. This can not only cause physical damage to an individual but also psychological harm to them.

To get out safely from such situations and protect oneself with minimal or no damage, ideally, a person should immediately file a formal mobile phone lost complaint with the concerned authorities. But, unfortunately, in reality, a major chunk of people do not end up reporting primarily due to laziness, overly optimistic views that they will eventually find their phones, or carelessness, which often exposes them to several types of criminal activities, like fraud, identity theft, or misuse. Therefore, it is advised by the authorities to quickly report a lost mobile phone for one's own protection.

Read the article to learn more about the specifics of reporting a lost mobile phone, ranging from the detailed process of filing a lost phone report online India and the importance of filing to the possible consequences of not filing.

Overview

The table below summarises some key details about lost mobile reporting that one should know.

Concerning	Lost mobile phone
What to do if I lose my phone?	Report it immediately
Purpose	To protect one's personal information and assets against criminal offences
Actions taken by the authorities	Blocking of SIM and IMEI in an attempt of tracing the lost phone’s location
What will happen if I don't report my lost phone?	Exposure to various forms of loss and criminal acts, like fraud, theft, etc.

How To Track And Recover A Lost Mobile Phone?

The process of tracking and recovering a lost mobile phone is not complicated and fairly simple, if understood properly. And that's essentially why we have mentioned below the process in a stepwise manner for your better understanding:

Step 1: Please note that it is extremely important to have a working SIM card to receive notifications and alerts. Visit the nearest mobile store with a proof of identity and buy a duplicate SIM card. Put the SIM card in another phone to start the steps of recovering your lost mobile.

Step 2: To recover a lost phone, there is a need for an official report for verification purposes. Please visit the police station of your area to file a First Information Report (FIR) with details, like lost mobile IMEI block, brand and model of the lost phone, last location of the phone, and the situation under which it got lost. One can file a lost mobile FIR online as well through their respective state’s portal. Ensure to collect a copy of the FIR or note the acknowledgement number, if filed online, for reference.

Step 3: The third step of the lost mobile phone complaint online is visiting the official website of Sanchar Saathi. Navigate to the option of ‘Block Stolen or Lost Mobile’ and click on it.

Step 4: Fill in the required details, like IMEI (International Mobile Equipment Identity) number, FIR report details, and alternate phone number carefully and accurately.

Step 5: Upload all the required documents, like proof of address. Recheck the filled information and then submit the application form, blocking the lost phone. Keep a note of the tracking ID for reference.

Once you report stolen mobile online, the authorities will check the information you provided, and then your mobile phone’s IMEI number will be blocked across all telecom networks. If, at any time, the lost phone is activated through a SIM card, the system used by police officials flags it for tracing. Once traced, the police officials attempt to secure it, and after verification, the owner is informed, and the phone is handed back to its rightful owner.

Importance Of Reporting Lost Mobile

Reporting a lost mobile phone is not a compulsory process, but a necessary one anyway, as reporting protects one against potential forms of crimes, loss of assets, and psychological harm. Some of the key reasons behind reporting a lost phone are mentioned below in detailed points for one's reference:

One of the most important pieces of information that we all save in our phones is our financial information. With passing time and the invention of modern technology, digital payments are now the new normal, wherein people pay using payment systems, like UPI and digital wallets, with just a tap. Lost phones’ in the wrong hands can be used to conduct unauthorised transactions, especially if there are no strong security measures set up by the owner. But reporting can be a strong shield against such financial losses.
It is wise to report a lost mobile phone as we store almost all of our sensitive information, documents, emails, private conversations, photographs, and passwords in it. This gadget doesn't only have our information but others' as well, such as their phone numbers and conversations we had with them and hence, it is all of our responsibility to report if we ever lose our phones.
A registered complaint serves as official proof that the phone was genuinely lost and its missing is not a ploy played by the owner. This proof becomes crucial, specifically in situations when the phone is found connected to illegal activities or by insurance companies when one files a mobile lost FIR for insurance request.
One of the benefits of reporting lost phones is the blocking of IMEI. An IMEI (International Mobile Equipment Identity) is a unique number which is assigned to all phones. As soon as one reports their missing phone, the authorities quickly conduct a verification process and block the reported phone’s IMEI number, making the phone useless for whoever is using it at the time.

What Might Happen If You Do Not Report A Lost Mobile?

The majority of the people who lose their phones do not report them missing and suffer the consequences. Some of the consequences that one can suffer because of not filing an official complaint are laid down below for one's clarity and for building a better judgment:

It becomes very easy for criminals or people with ill intentions to impersonate an individual using their old lost mobile phones. Various acts can be done by the criminals, such as creation of fake accounts, application for loans, etc., for personal selfish gain. As no official report was filed, it becomes extremely difficult for the owners to prove that the transactions were not done by them and were fraudulent.
In instances when an unreported lost phone is found to be implicated in criminal acts, like cybercrime, harassment, or illegal communications, the registered owner of the phone can be called in for questioning and will be treated as a suspect in the investigations, which can be pretty stressful for the owners.
To get the SIM of the lost phone blocked and get another replacement SIM, an individual needs to submit an FIR to the network providers, and an FIR can only be generated once the lost phone is reported missing.

Also Read: TRAI's New Rule- Big Smiles for SIM Users!

Conclusion

Reporting a lost mobile phone is an essential and crucial step that every person needs to do who loses or misplaces their mobile phones not just because a phone is an expensive tech gadget but because it holds almost all the details of an individual’s life, ranging from one's personal information to financial information; information which can easily be misused for personal gain if in the wrong hands.

We advise and request you to file a formal complaint if you have lost your phone in the past or if you may in the future. Filing complaints is not a nuisance but a step that not only protects the owner of the lost phone from criminal liabilities but also safeguards their assets and personal well-being.

Stay updated with Jaagruk Bharat to get the latest information on government schemes and more, and reach out to us via our community page if you have any questions.

Why Choose Jaagruk Bharat For Lost Mobile Reporting Service?

Allow Jaagruk Bharat to help you and file a complaint for a lost mobile phone on your behalf in just a few clicks! Get 24/7 support, expert assistance, online services, and a hassle-free application process with Jaagruk Bharat.