If you are unable to register your User ID, first ensure that all details entered are correct and match your official documents. Clear your browser cache or try a different browser. If the issue persists, you can seek help through the official MSRTC helpdesk. For easy support with registration and travel services, you can also visit our Jaagruk Bharat Services Page.

Passengers can usually reserve an MSRTC e-ticket up to 30 days in advance, depending on the bus service type.

E-ticket booking is generally available round-the-clock online, except for short intervals during system maintenance (usually at night).

You can use the “Search Bus” option on the MSRTC website by entering partial names of the boarding or destination points. The system will display available station names and codes for selection.

If you are unsure of exact bus station names, type the city name in the search bar. The system will show a drop-down list of all available stations in that city for easy selection.

An e-ticket can usually be cancelled up to a few hours before the scheduled departure of the bus. Exact timings and policies depend on MSRTC rules mentioned on the official portal.

Yes, concessional e-tickets are available for categories such as students, senior citizens, and government-approved beneficiaries. However, a valid ID proof must be provided at the time of booking and boarding.

Cancellation charges vary depending on the time left before departure. The earlier you cancel, the lower the cancellation charges. MSRTC rules apply as per their cancellation policy.

Yes, if the bus does not operate as scheduled due to technical or operational reasons, passengers are eligible for a refund of the fare paid.

In such cases, MSRTC provides a full or partial refund depending on the situation. Refund can be claimed by logging in to your official booking account. For smooth processing of refunds and related services, you can also take help from our Jaagruk Bharat Services Page.