Where can I store my luggage in the railway station?

Passengers can store their luggage in the railway cloakrooms.

What is a cloakroom receipt?

A cloakroom receipt is a receipt that contains all information like the passenger's name, ticket number, articles deposited, and date and time to calculate the charges.

How much do I have to pay to use the railway cloakroom?

A passenger has to pay Rs. 20 for a locker for 24 hours, an additional Rs. 30 for every extra 24 hours and Rs.15 for cloakroom rent for 24 hours and an extra Rs. 20 for every additional 24 hours.

What happens if I lose my cloakroom receipt?

Passengers can retrieve their luggage by filling out an Indemnity Note and providing a written statement with the date and time of deposit and collection.

Are cloakroom services available at all railway stations?

Most railways offer the cloakroom service to passengers to conveniently store their luggage.

Home

Schemes

Services

Community

About Us

Railway Cloakroom Rules & Charges : How to Book Cloakroom at Railway Station

Komal Bajpai

Author

Updated: 28-01-2025 at 6:12 AM

27k

How to Book Cloakroom at Railway Station?

While travelling, one of the biggest challenges is carrying your luggage. Even if you only have a few hours before your next train or a few days to explore a city, lugging your bags around can be a big hassle. Major railway stations offer the facility to keep passengers’ luggage storage spaces such as railway cloakrooms.

Railway cloakrooms are a secure and convenient solution for passengers, as they won’t have to keep lugging their luggage around. In fact, with Operation Amanat, you can even found your luggage lost in train with ease. This facility helps passengers enjoy their travel and visit places without any burden.

Currently, the Indian Railway cloakroom charges are Rs 20 for 24 hours. If this duration exceeds, you shall be charged Rs 30 each 24 hours thereafter. The cloakroom charges can vary depending on the locality.

Read below to learn more about the railway cloakrooms such as charges for depositing luggage, period of storage, how to pick up luggage, and other related information that one should know about.

Charges For Depositing Your Luggage In The CloakRoom

The cost of booking the cloakroom is listed as follows:

Hours of locker use	Price
24 hours	Rs. 20
Additional 24 hours	Rs. 30
For 24 hours	Rs. 15
Additional 24 hours	Rs. 20

These railway cloakrooms are reasonable and provide an economical option for storing your luggage securely.

The cloakroom facility lets one store their luggage for a maximum of one month. If the luggage isn’t collected in a month, then according to the railway rules, they have the right to discard all unclaimed articles. So, it is important to keep a note of how long you are planning to store your luggage at the station.

Maximum Period For Luggage Storage

You can deposit your luggage at a cloakroom storage facility for a maximum period of 30 days after which some penalties will be imposed on your luggage and if the owner doesn’t collect it then the railway authorities have the right to dispose of the luggage.

Steps To Pick Up Your Luggage From The Cloakroom

When you come back to pick up your luggage from cloakroom storage, follow the instructions below.

Show your receipt to the cloakroom staff. They will check the details, and you will need to sign a paper noting the date, time, and total charges.
This signed paper is then sent to the accounting office for record-keeping.
If you lose your receipt, you can still get your luggage by filling out a stamped Indemnity Note and providing a written statement with the date and time you deposited and collected your luggage. This extra step ensures your belongings are returned to you safely, even without the original receipt.

Note: The receipt is important because it has all the details about your luggage. It makes sure the process of getting your luggage back is safe and smooth.

Things To Remember When Depositing Your Luggage At The Railway Cloakroom

Passengers have to ensure that their luggage is secured and locked neatly to avoid any confusion and inconvenience.

If it is not properly locked, there is a chance that they might not accept your luggage.
Avoid keeping any food inside your luggage, as it will cause inconvenience to them.
Before depositing your luggage, they will ask you to show your train ticket. It is to check if you have either arrived at the station or will depart after a few days.
The authorities will not give your luggage back if you don’t pay the fee with the receipt that you got at the time of deposit.
Look for the opening and closing times of the rooms so you can pick up your luggage at the desired time.

What Is The Maximum Period For Luggage?

You can store your luggage in a railway cloakroom for a maximum period of 30 days. After this time, the railway authorities may impose penalties on uncollected luggage. If the luggage is not retrieved within the specified period, the railway has the right to dispose of the unclaimed articles as per railway rules. It’s important to keep track of the storage duration to avoid any issues with your belongings.

Conclusion

The railway cloakroom service at major railway stations provides a secure and convenient option for luggage storage, making it easier for passengers to enjoy their journey without the burden of heavy bags. By following the guidelines and ensuring proper documentation, the process of depositing and retrieving your luggage is straightforward.

Whether you're exploring a city or waiting for your train, you can rely on the railway cloakroom to keep your belongings safe. For any complaints or inquiries, you can call the free helpline at 139 or visit the Rail Madad website.

By using these cloakroom services, passengers can travel freely and enjoy their journey without any hassle. The cloakroom charges are reasonable, and the facility ensures that your luggage is well taken care of, giving you peace of mind as you explore.

To raise any complaints, you can call on free helpline number 139 or visit the Rail Madad website.

Stay updated with Jaagruk Bharat to get the latest information on government schemes and more, and reach out to us via our community page if you have any questions.

Frequently Asked Questions