JAAGRUK BHARAT

1.1. These terms and conditions ("Terms") govern your use and access of our platform (including our website, instant messaging/WhatsApp chatbot and mobile application) 'Jaagruk Bharat' ("Jaagruk Bharat/Platform"), operated and maintained by Fitlife Natural Private Limited (D/B/A Jaagruk Bharat), a company incorporated under the Companies Act, 2013 and having its registered office at AN-2, Shalimar Bagh, North-West, Delhi 110088, India (hereinafter referred to as ("Company/We/Us/Our").

1.2. By accessing our Platform or using services provided by/on our Platform or otherwise, the user(s) ("you/your") hereby, with immediate effect, confirm that you have read, understood and accepted these Terms, and agree to comply with the Terms and other incidental or related aspects, while accessing or using the Platform or the services therein. You agree and acknowledge that the Terms have the same force and effect as an agreement signed by you with Us. If you do not agree to these Terms, you must not use or access the Platform. We recommend that you print a copy of these terms for future reference.

1.3. You are also responsible for ensuring that all persons, who access our Platform through your user account (if any), are aware of these Terms and other applicable terms of service and that they comply with them.

1.4. The Company reserves the right to change or otherwise modify the Terms without prior notice, at any time, at its sole discretion, and your continued access or use of the Platform signifies your acceptance of the updated or modified Terms. It is recommended that you visit this page periodically to remain updated and review the most current version of the Terms.

1.5. If you object to these Terms or any subsequent modifications to these Terms or become dissatisfied with the Platform or the services therein, in any manner, you should immediately terminate your use of the Platform.

1.6. The Company will determine, at its discretion, whether your use constitutes acceptable use of the Platform or are in breach of the Terms. The Company reserves the right to terminate or suspend your access to the Platform and the services provided therein or otherwise, at its sole discretion.

1.7. The Company does not guarantee that the Platform, or any content available on it, will always be available or uninterrupted. The Company may suspend, withdraw or restrict the availability of all or part of the Platform and contents therein, for reason whether business, operation or otherwise.

2.1. Jaagruk Bharat is a digital platform providing citizens with one-stop, detailed and actionable information about government policies and benefits, and creating awareness among people about their rights. The platform simplifies the complexities of government schemes and policies and provides step-by-step guidance to its user(s) for easy navigation. Jaagruk Bharat provides relevant information and assistance for the users to make informed decisions and access / apply for government services, schemes and related benefits.

2.2. You may register on the Platform for availing services from the Company by creating your user ID. While accessing the Platform and agreeing to these Terms, you represent and warrant that you (i) are a natural person; (ii) of legal age and not a minor, (ii) have a sound mind, and (iii) are under no coercion or undue influence of any person or substance and thereby competent to enter into this agreement.

2.3. You acknowledge and agree that it shall be your sole responsibility, to the exclusion of the Company's responsibility, to ensure veracity and accuracy of all details and documentation provided you at the time of creating your user ID on our website or availing any services from the Company through our instant messaging/WhatsApp chatbot or otherwise. You acknowledge that if you supply incomplete, inaccurate, or false information, the Company may suspend or terminate your access to the Platform.

2.4. You must treat the usernames, user identification code, passwords or such other piece of information related to the security of your account, as confidential and not disclose it to any third party. The Company shall neither be responsible nor liable for any unauthorized disclosure of such personal information, arising out of no fault of the Company. If you know, or suspect that anyone other than you have access to your user ID or password, you must promptly notify us at the contact details provided under these Terms.

2.5. You hereby consent to be contacted by the Company (electronically through phone calls, messages, or other electronic means, or through offline means) through its agents, associates or representatives, to understand your requirements and interest in Company's products and to provide the services you chose to avail through the Platform.

2.6. You hereby agree that the Company reserves its rights to make your details (including any personal details) available to its partners and Affiliates (as defined below), in compliance with and subject to the Privacy Policy. You hereby consent to be contacted by such partners and Affiliates through telephone, e-mail, SMS or other modes of communication.

2.7. You hereby consent to receive service communications, promotional materials and/or special offers from the Company through telephone, e-mail, SMS or other modes of communication. If you wish to not receive any such service communications, promotional materials and/or special offers from the Company (or its partners/Affiliates), please withdraw your consent by informing the Company (writing) at the contact information provided herein.

2.8. In the course of providing user-friendly, holistic and hassle-free services to its user(s), the Company may refer or display third party service providers (and their services) on the Platform. If you are accessing any such third-party services and third-party websites, you acknowledge and agree that you shall be governed by the terms and policies of such third-party, and the Terms of this Platform shall not be applicable to you (to the extent of your usage of such third-party services) from the time you are redirected from the Platform. Such third-party links on the Platform, however, are for convenience of the user and should not be interpreted as our recommendation or approval of those third-party websites or the information you may obtain from them. We do not have control over the contents of such third-party website or platforms. You acknowledge and agree that We shall not be responsible or liable for any losses / damage suffered by you arising in connection with or out of your access to such third-party websites or usage of such thirty-party services.

3.1. The Company is the owner of the Platform, and all the contents contained therein. The Company grants you a limited, non-exclusive, non-transferable and revocable license to access and make use of the Platform, services and content therein, for your personal use only. You hereby acknowledge and agree that you shall not use the Platform, services or any content provided on the Platform for any commercial purposes in any form (including by the way of downloading, extracting, reformatting, caching, uploading, posting, transmitting etc.) or for the benefit of another individual, vendor or any other third-party, unless specifically permitted by Us.

3.2. By using this Platform, you agree not to:

3.2.1. use the Platform or the contents therein, for any purpose other than as mentioned in the Terms;

3.2.2. use the Platform, in any manner that breaches any local, national or international law or regulation;

3.2.3. conduct, facilitate, authorize or permit any text or data mining or web scraping in relation to the Platform (for any purpose including development, training, fine-tuning or validation of AI systems or models) nor use any "robot", "bot", "spider", "scraper" or other automated device, program, tool, algorithm, code, process or methodology to access, obtain, copy, monitor or republish any portion of the Platform or any data, content, information or services accessed via the same;

3.2.4. take any action that imposes, or may impose, an unreasonable or disproportionally large load on the Platform's digital infrastructure;

3.2.5. transmit any data, send or upload any material that contains viruses, or any other harmful programs or similar computer code designed to adversely affect the operation of any computer software or hardware.

3.2.6. send, receive, upload, download, share, post, use or re-use any material which does not comply with our content standards.

3.2.7. share any information or documents of any third person without their specific and unequivocal written consent.

3.2.8. transmit, or procure the sending of, any unsolicited or unauthorised advertising or promotional material or any other form of similar solicitation (spam).

3.2.9. harm or attempt to harm minors in any way and/or to bully, insult, intimidate or humiliate any person.

3.3. You may print off one copy, and may download extracts, of any page(s) from the Platform for your personal use and you may draw the attention of others within your organisation to content posted on our Platform.

3.4. You shall not modify the paper or digital copies of any materials you have printed off or downloaded in any way, and you shall not use any illustrations, photographs, video or audio sequences or any graphics separately from any accompanying text. In case you are using any content from the Platform, you shall acknowledge the status of the Company as the author of the content.

3.5. You must not upload, post, create on the Platform or share content containing any advertising or promoting any services or web links to other sites.

3.6. You shall not link the Platform or any content therein, except in a manner which is fair and legal and does not damage our reputation. You shall not establish a link in a manner which would suggest any form of association, approval or endorsement on our part where none exists. You shall not establish a link to our site in any website or platform that is not owned by you. We reserve all rights to withdraw the linking permission without any notice.

3.7. If you use the Platform or the content therein, in an unauthorized manner or in breach of these terms of service, your right to use the Platform will cease immediately and you must, at our option, return or destroy any copies of the materials you have made. Such unauthorized use shall make you liable of damages caused to the Company.

3.8. By accessing the Platform or any services provided therein, you provide your consent to the Company to act through the Platform as facilitator between you and third parties (including governmental authorities). Accordingly, the Company is entitled to share your data (including personal data) with third parties (including but not limited to government authorities) subject to the Privacy Policy, to assist you in accessing government processes, schemes and related benefits and such other services as may be indicated by the Company from time to time.

3.9. The content provided on the Platform is for general information only. It is not intended to amount to advice on which you should rely. You must obtain professional or specialist advice before taking, or refraining from, any action on the basis of the content on our Platform. The Company does not intend the Platform's content to be legal, business, professional or tax advice. The Company and all authors of the content expressly disclaim any and all liability to any persons acting in reliance on the contents on the Platform.

3.10. The Company makes no express or implied warranty or representation concerning the content provided on the Platform, including but not limited to the accuracy or completeness of such content. Any information on the Platform is 'as-is' and the Company shall have no liability relating to or resulting from your reliance on such information.

3.11. The Company makes no express of implied warranty that the Platform shall be secure or free from bugs or viruses. You are responsible for configuring your information technology, computer programs and platform to access our Platform. You should use your own virus protection software.

4.1. The following document also forms part of these Terms:

4.1.1. Our Privacy Policy (available at https://www.jaagrukbharat.com/privacy.html), which sets out information about the use of personal information by the Platform.

4.1.2. Our Disclaimer (available at https://www.jaagrukbharat.com/disclaimer_policy.html), which sets out our disclaimer to your use of the Platform.

4.1.3. Our Cancellation & Refund Policy (available at https://www.jaagrukbharat.com/cancellation.html), which sets out our policy for cancellation of our services and the refunds thereof.

5.1. The Company does not claim ownership on any information, data, documents and/or materials ("Materials") submitted or shared by you through the Platform. The Company, at its sole discretion may include such Materials on the Platform and the content and services thereon, in whole or part or in a modified form. In relation to such Materials, you grant to the Company, at the time of submission, perpetual, irrevocable, non-terminable, worldwide, royalty-free and non-exclusive right to use, copy, distribute, display, modify or create derivative works, and sublicense such Materials or parts thereof. You must not share or submit any Material to the Platform that is:

5.1.1. Defamatory, obscene, offensive, hateful or inflammatory or likely to harass, threaten, alarm, upset, embarrass, or annoy any other person or abuse or invade another's privacy;

5.1.2. Unethical or illegal or contains information that is or promotes any illegal or obscene content or activity. Illegal content includes but is not limited to contents relating to terrorism, child pornography, sexual harassment, harassment or threat or abuse of any kind, unlawful immigration, human trafficking, fraud and financial offences, animal cruelty, encouraging or assisting suicide or any self-harm or any other content of such nature is deemed or construed as illegal or unlawful;

5.1.3. Infringing upon any copyright, database right, trademark or any other intellectual property rights of any other person;

5.1.4. advocating, promoting, inciting any party to commit, or assist any unlawful or criminal act;

5.1.5. encouraging, promotes or provides instructions for an act of deliberate self-injury or suicide or material that might impair the physical, mental or moral development of persons under the age of 18 years;

5.1.6. false or fraudulent or be likely to deceive any person;

5.1.7. in contempt of court or breach any legal duty owed to a third party, such as a contractual duty or a duty of confidence;

5.1.8. Containing a statement which you know or believe, or have reasonable grounds for believing, that members of the public to whom the statement is, or is to be, published are likely to understand as a direct or indirect encouragement or other inducement to the commission, preparation or instigation of acts of terrorism;

5.1.9. abusive and which targets any of the following class of people including but not limited to race, religion, sex, sexual orientation, disability, gender reassignment or content likely to incite violence or hatred against such class of people;

5.1.10. encouraging, promoting or providing instructions for an act of serious violence against a person, animal or living creature.

5.2. You must tell us immediately, if you upload a video containing any of the following: criminal material (relating to terrorism, sexual exploitation of children, child pornography, racism and xenophobia), unclassified or unclassifiable videos and other material that might impair the physical, mental or moral development of persons under the age of 18 years.

5.3. You warrant that the Materials adhere to the conditions provided in these Terms and you shall be liable and indemnify the Company for any loss or damage arising in relation to breach of such warranty. We have the right to remove any Material shared or posted by you on the Platform, if in our opinion such Material is not compliant with these Terms.

6.1. You agree and acknowledge that all legal rights, titles and interest in and to the Platform and all content therein (including any intellectual property rights in relation to Platform, technology, and services provided therein) belongs to the Company. You do not have nor shall have any right, title and interest in, or, to the Platform and all content therein, except for the limited license to use the Platform in accordance with these Terms. Nothing in these Terms nor any usage of the Platform by you, shall be construed as a transfer or assignment of the intellectual property rights of the Company in and to the Platform and all content therein.

6.2. You shall not copy, create derivative works from, modify, reverse engineer, reverse assemble, or otherwise attempt to discover any source code, sell, assign, sub-license or otherwise transfer any rights in the Platform, content or the services provided therein,

6.3. You agree that all trademarks, logos, designs and service marks displayed on the Platform are and shall, at all times, remain the property of the Company. You agree and acknowledge that you do not have the right to use any of the Company's trademarks, tradenames, service marks, logos, domain names and other distinctive features. You agree that you shall not copy or transmit any services provided on the Platform.

7.1. A breach or non-compliance of these Terms can cause severe and irreparable loss and damage to the Company and/or the Platform. You agree to indemnify and hold harmless, at all times, the Company, its Affiliates, directors, representatives and employees from and against all liabilities, claims, losses, damages, fines, penalties, interests, demands, suits, loss of profits, or other forms of liability including without limitation, reasonable attorney's fees that may arise out of, or by reason of your use of the Platform and/or breach or failure to comply with any of the provisions of these Terms.

8.1. The Company and its partners, subsidiaries, joint ventures, officers, directors, employees, affiliates and provides (hereinafter referred to as "Affiliates") will not be responsible for any injury, accident, death, direct, indirect or consequential loss of any kind (including without limitation, loss of data, loss of profit, loss of business opportunity, anticipated savings, goodwill or reputation), whether foreseeable or not, that may arise out of or in connection with:

8.1.1. any use of the Platform or its contents or services provided therein;

8.1.2. the performance or non-performance by Us or the Company's Affiliates; or

8.1.3. any damages to or viruses that may infect your computer system or other property as a result of you accessing to the Platform or your downloading of any service/content from the Platform.

9.1. These Terms are governed by and construed according to the laws of India. Subject to the dispute resolution mechanism stated below, courts in Delhi shall have exclusive jurisdiction over all matters arising out of or in connection with this agreement.

9.2. If any dispute, controversy or claim ("Dispute") arising out of or in connection with these Terms, the construction of any provision of these Terms, then the disputing Party shall give to the other Party notice that a dispute has arisen ("Dispute Notice") and the Parties shall use all reasonable endeavors to resolve the Dispute amicably within 30 (thirty) days of service of the Dispute Notice. If the disputing Parties are unable to resolve the Dispute amicably within the aforesaid timeline, then the Dispute shall be referred to and finally resolved by arbitration administered by the Delhi International Arbitration Centre in accordance with the Delhi International Arbitration Centre (Arbitration Proceedings) Rules 2023 ("DIAC Rules") for the time being in force, provisions of which are deemed to be incorporated by reference in this Agreement. The Dispute shall be referred to a sole arbitrator mutually appointed by the Parties, or if Parties cannot mutually appoint, in accordance with the DIAC Rules. The seat and venue for the arbitration will be in Delhi and the language of the arbitration shall be English.

9.3. The award of the arbitral tribunal shall be reasoned and in writing, and be final, conclusive, and binding upon the Parties.

10.1. Except as otherwise provided in this Agreement, there shall be no third-party beneficiaries to your agreement to these Terms. Your agreement to the Terms constitutes the entire agreement between you and the Company, subject to specific provisions herein, and supersedes any prior agreement or communication (whether written or oral or any such other mode of communication) between you and the Company with respect to the Platform of the services provided by the Company.

10.2. The Company may transfer its rights and obligations under the Terms to another entity. The Company will notify you of such transfer of such rights and obligations and ensure, to a reasonable extent, that your rights are not affected in lieu of such transfer. You may transfer your rights and obligations to another person, if the Company agrees for such transfer.

10.3. Any delay by the Company in enforcing the Terms, shall not be deemed as waiver of the Company's rights and the Company shall be entitled to take such appropriate steps at a later date.

10.4. To the extent that any provision of the Terms is found unlawful, invalid or unenforceable, the said provision shall be deemed severable and shall not affect the validity or enforceability of the remaining provisions of the Terms.

11.1. If you have any questions or comments regarding these Terms, You can contact us at: